On the way to Tampa, my flight departing LAX was oversold, so I volunteered to take a lighter flight in exchange cheap rental car maui hawaii for compensation from Delta also known as a bump. And because they did not have space on a later flight until the following morning, they put me up in a hotel overnight, and included transportation vouchers.
These vouchers were to be used for a shuttle to and from the Torrance cheap rental car maui hawaii Marriott, about 15 minutes away from LAX. After finally figuring out where to go, I waited and waited at the shuttle pick-up outside of the airport. No shuttle.
Frustrated, cheap rental car maui hawaii I finally called the shuttle and asked when the next one arrived. They demanded a confirmation number, and I told them I didn t have one. I asked to make a reservation, and they refused saying that another shuttle would be on its way. After nearly cheap rental car maui hawaii an hour of standing around and with an early morning cheap rental car maui hawaii flight looming, I decided to take my chances with a taxi.
I waited until arriving cheap rental car maui hawaii at the hotel to use my voucher as payment, and my driver told me that frankly he didn t think his company cheap rental car maui hawaii would accept it. His mistake I suppose, as I later found out that Delta s transportation vouchers are a GUARANTEED form of payment.
Wisely, I held onto the receipt and sent Delta an email requesting a refund. cheap rental car maui hawaii A couple weeks later, they responded to my message and requested a receipt. After sending them a copy, I received the following email:
It was disconcerting to learn the voucher we provided was not accepted. Please allow me to explain that advance arrangements are made with various businesses to honor our vouchers. In exchange, payment is guaranteed to the business. Occasionally, a new employee at one of the businesses will not be familiar with our vouchers or with the procedure to return them to our company for payment. It appears this may have been the case and, again, I apologize for your inconvenience.
As a gesture of goodwill cheap rental car maui hawaii for the taxi expense incurred, I will be requesting a check from our bank in the amount of $32.25 (this amount excludes the tip). Please allow up to 30 business days for the check to arrive in the mail.
Even though it took over a month before I was reimbursed, I was very satisfied with the result in the end. The lesson learned is that if you have circumstances which you believe just reimbursement from an airline or even a hotel for that matter , most companies are fairly flexible about working with you. In addition, I suppose another lesson is that never hurts to have elite status!
Field Of Burch Georgia on My Mind: TSA Pre-Check/ATL to MSP October 30, 2012 Introduction Pasco, WA (PSC) to Salt Lake City, UT (SLC) Salt Lake City (SLC) to Los Angeles, CA (LAX) Los Angeles, CA (LAX) to Atlanta, GA (ATL) Hotel Review: Ritz-Carlton, Atlanta Hotel Review: Westin Atlanta Airport Exploring Atlanta cheap rental car maui hawaii Hotel Review: Continue reading My Experience cheap rental car maui hawaii with Airline Reimbursements October 24, 2012 ThePointsGuy shared his tips on how to avoid the dreaded cheap rental car maui hawaii airline cheap rental car maui hawaii fees, so that you are not as cranky. He even shared his own experience getting reimbursement from Delta, so I thought I would share my own reimbursement story, which Continue reading Georgia on My Mind: Renaissance Concourse Atlanta Airport October cheap rental car maui hawaii 23, 2012 Introduction Pasco, WA (PSC) to Salt Lake City, UT (SLC) Salt Lake City (SLC) to Los Angeles, CA (LAX) Los Angeles, CA (LAX) to Atlanta, GA (ATL) Hotel Review: Ritz-Carlton, Atlanta Hotel Review: Westin Atlanta Airport Exploring Atlanta Hotel Review: Continue reading Monday Travel Funny: Beware of Falling Objects October 22, 2012 Here s a funny sign I encountered a couple years back: Needless to say, it s not the place I was looking for Georgia on My Mind: Exploring Atlanta October 19, 2012 Introduction Pasco, WA (PSC) to Salt Lake City, UT (SLC) Salt Lake City (SLC) to Los Angeles, cheap rental car maui hawaii CA (LAX) Los Angeles, CA (LAX) to Atlanta, GA (ATL) Hotel Review: Ritz-Carlton, Atlanta Hotel Review: Westin Atlanta Airport Exploring Atlanta As I Continue reading Monday Travel Funny: Humorous Things to (Not) Do At Airports October 15, 2012 Perhaps next time you travel, you should think twice, maybe thrice. According to this Independent Traveler article, leaving your chainsaw at home may be a good idea. Thinking about hopping on the luggage chute to whiz past security? Rolling your Continue reading W Thinks 1+1=3 … OR Stay 2 Nights, Get One Free October 14, 2012 Starwood has launched a new promotion for their W brand of hotels, which they have dubbed One Plus One Equals Three. It s a relativistic math! THE PROMOTION In all seriousness, this is actually decent good promotion. Between now and the Continue reading Georgia On My Mind: Westin Atlanta Airport October 12, 2012 Introduction Pasco, WA (PSC) to Salt Lake City, UT (SLC) Salt Lake City (SLC) to Los Angeles, CA (LAX) Los Angeles, CA (LAX) to Atlanta, GA (ATL) Hotel Review: Ritz-Carlton, Atlanta Hotel Review: Westin Atlanta Airport Considering how busy Labor Continue reading Monday Travel Funny: Travel Agent Diaries October 8, 2012 I discovered, the following story on why Americans should perhaps not be allowed to travel, according to a number cheap rental car maui hawaii of travel agents. While some may or may not actually be true, I say never let the facts get in the Continue reading Georgia on My Mind: Ritz-Carlton, Atlanta October 7, 2012 Introduction Pasco, WA (PSC) to Salt Lake City, UT (SLC) Salt Lake City (SLC) to Los Angeles, CA (LAX) Los Angeles, CA (LAX) to Atlanta, GA (ATL) Hotel Review: Ritz-Carlton, Atlanta As I said before, I had a surprise awaiting Continue reading Field Of Burch